Human Resources

Human Resources

1 Human Resource Management- An Overview

  1. Human Resource Management
  2. HRM in Retailing
  3. HRM Activities
  4. Roles of HR Managers
  5. Emerging Challenges of HR Managers
  6. Challenges of HRM in Modern Management

2 Job Analysis and Job Design

  1. Job Analysis
  2. Methods of Job Analysis
  3. Job Design
  4. Methods of Job Design

3 Manpower Planning

  1. Manpower Planning
  2. Manpower Planning Model
  3. Career Planning in Retailing
  4. Making MPP Effective

4 Recruitment

  1. Recruitment- Meaning and Importance
  2. Sources of Recruitment
  3. Methods of Recruitment
  4. Recruitment Process
  5. Recruitment v/s Selection
  6. New Trends in Recruitment

5 Selection and Induction

  1. Meaning and Importance of Selection
  2. Steps in Selection Process
  3. Induction
  4. Steps in Induction Process

6 Training and Development

  1. Importance of Training
  2. Methods of Training
  3. Development
  4. Steps in Development
  5. Methods of Development

7 Communication

  1. Importance of Communication
  2. Process of Communication
  3. Means of Communication
  4. Barriers of Communication
  5. Overcoming Barriers of Communication
  6. Ten Commandments of Communication

8 Motivation and Reward System

  1. Motivation
  2. Motivation Theories
  3. Need Hierarchy Theory
  4. Mc Gregors Theory X & Theory Y
  5. ERG Theory
  6. Herzberg’s Motivation – Hygiene Theory
  7. Mc Cleland’s Theory of Needs
  8. Essentials for Motivation
  9. Role of Manager in Motivation
  10. Reward System

9 Performance Appraisal

  1. Performance Appraisal
  2. Significance of Performance Appraisal
  3. Objectives of Performance Appraisal
  4. Performance Appraisal and Career Development
  5. Challenges of Performance Appraisal
  6. Process of Performance Appraisal
  7. Performance Appraisal Methods

10 Employee Grievance and Discipline

  1. Grievance
  2. Grievance Handling Procedure
  3. Essentials of a Sound Grievance Procedure
  4. Discipline
  5. Principles and Procedure for Disciplinary Action
  6. Employee Exit
  7. Exit Interview

11 HR Records and Information System

  1. HR Records
  2. Purposes of HR Records
  3. Principles of Record Keeping
  4. Human Resource Information System (HRIS)
  5. Steps in Implementation of HRIS
  6. Areas of Application of HRIS